We strive to ensure customer satisfaction with our services. However, we have established a clear refund policy to maintain transparency and fairness. Please review the details below:
Refund requests will not be entertained after 7 days from the date of purchase or service initiation. This policy is in place as the work and resources required for your service are typically committed within this time frame.
If you wish to cancel your service within the first 7 days, you will be eligible for a refund after deducting 20% of the setup fees. This deduction covers the administrative and setup costs incurred during the initial phase.
Once a refund request is approved, the processing time will take 30 to 45 business days. This period allows us to complete necessary verifications and initiate the refund securely.
We encourage you to reach out to our support team if you have any questions or require further clarification regarding this policy. Your understanding and cooperation are greatly appreciated.
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